We had another OrlandoSBS meeting last night despite the few hurricanes just around the corner. Most people were still on the 4th of July vacation but I decided to hold the meeting anyhow and I was quite pleasantly surprised. OrlandoSBS, for those of you hearing about it for the first time, is a professional association of IT professionals and solution providers focusing on small-to-medium business.
We mostly talked about security, mobility and the business. On the tech side, we went through the complete deployment and configuration of Windows System Update Services (WSUS) and Microsoft Baseline Security Analyzer 2.0 (MBSA) and then turned to business: how do I make this a part of my support contract, how do I give my clients a better service and a professionaly managed network without the high cost.
Small groups, especially when brought together with a common goal, tend to be a lot more productive than bigger groups because people overcome their shyness: they ask the questions and share information they may not be willing to share in a larger setting. For example, we found out how a local partner handles spikes in demand for his services and how he trains the new staff. Talk about the value not in just recruiting, but training and keeping the client happy.
If you’re not a part of an ITPRO group you’re hereby invited to join OrlandoSBS IT Professional group: there is no fee and what you will learn is priceless.
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