Book. If you are seeing difficult times ahead you have to step your game up. Don’t end up on the corner like Paco, get your learn on.
Erick is doing a 50% sale. Ends next week so hit it today.
IT Service Delivery book is by far the best one you can get regardless of where you are in business. I never read his sales book to be honest, but the IT Service Delivery one breaks down delivery across four different business models and it ought to be your xmas assignment to complete it. I made my monkeys read it.
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