It’s been over a week since I said anything on the subject and nearly two weeks since we officially launched Shockey Monkey Reloaded.
Since that time we’ve signed up nearly 1,000 new portals and you keep on coming in strong as is the interest for sponsorships, etc.
Most of all, I want to thank to the many of you that have taken the time to talk to my staff and work with our support and developers on the bugs you’ve found. We’ve been squashing them daily and all the development resources have been assigned to making it flawless which it pretty much is. Hank got a much deserved vacation (I sent him to Las Vegas) and he’ll be back in the saddle next week with the priority being new integrations and some of the incredibly useful features some of you have brought to me.
Again, I can’t say thanks enough… well, short of giving you a free portal to run your business and serve you customers. That’s a good deal right?
Next Up..
We will be holding a webinar next week to discuss some of the questions that we get often. We also want to talk about the “Getting started in 10 minutes” which we feel is kind of critical for everyone signing up right now. We’ve hired two new people in the past week to help deal with this. And we’ll hire more if it keeps on going this fast, so please tune in and hear what we’ve been up to over the past two weeks.
Tuesday, December 20th, Noon EST
Many of you are good to go and are set to use Shockey Monkey full on in 2012, if you aren’t yet the great news is that it only takes 10 minutes so what are you waiting for?
Before I forget..
The Shockey Monkey training video has been updated for Reloaded. It used to be 67 minutes. Now it’s 17 minutes. That is hopefully the evidence of the commitment we have to making this software simple enough for anyone to use – you, your clients, your clients clients and everyone that doesn’t have an IT experience. Why? Well, the reason why portal and CRM deployments fail (SharePoint) is because nobody uses them, even when forced to use an industry specialized PSA solution folks use less than half the features and that’s among the best of the best! The goal for me with Reloaded was to make you more efficient without having to do more to gain that efficiency. In street terms: money for nothing and monkey for free. (que Dire Straits)
Finally..
Listen, I know I get a bad rep out there due to the many (many, many) blog posts I’ve written about the shortcomings we as an industry get. I don’t tolerate rude people, under any circumstances.. but it’s the stupid ones that bother me more. Everyone reads this blog with their own opinion of me, OWN, Shockey Monkey, ExchangeDefender and so on and I don’t spend much time putting lipstick on pigs.
Yeah, we’ve fucked up a lot over the years and we keep on chugging along, services get better, people get better, products get better. Everyone works on stuff.
What I’d really like to say is that we’ve got your back and we’re putting enormous resources behind this stuff because it’s important. I know a lot of you would rather see me spend it on Exchange or support or customer service or direct sales people so you don’t have to deal with any of the cloud stuff… and I understand. But it’s my money on the line in this company and I’m not running this company for the next month, quarter or year. I am looking to establish a portfolio that will make OWN relevant for another decade and that unfortunately (as some of you have put it) requires me to take an eye off the ball… in order to setup the next few plays.
P.S. As for the title.. I’m just going to keep on adding –ed to the subject as I go along with Reloaded. Kind of how people name their kids Erinn when it’s exactly the same as Erin. Why not Erinnn? While I’m on that subject, congratulations to my buddy Erinn Davis who got engaged this week!
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