AT1: The “Announcement” Day

Today was an exciting day – I finally took the wraps off what we’ve built and how we’re changing this game when it comes to professional services.

In my casually slimy way, I went around the room asking what attendees (and presumably our common customers) would consider to be a “good integration” project. What would make them more successful?

When you look at the vendor/PSA/rmm integration points you’re welcome with a sea of bullshit data points that are incomprehensible to even the most savvy full-of-crap marketer explaining where the customers money is going.

So after taking a few hints as to what our customers were expecting… I flashed my agenda for integration. As in, why would we bother entertaining an idea of integrating with a product?

Talk about not BSing people on the agenda, eh? I AM here to make you money. If you aren’t here to do the same for me, the door is that way, see ya.

Then I actually showcased our “integration” and I’m not talking about the voice control for Autotask we produced as an attention stunt.

I’m talking about entrepreneurs and business owners understanding their real cost centers and understanding the boundaries of their control and profitability that is realized when each party addresses it’s own turf in a way that benefits the customer the most. Let’s not forget who we’re doing all of this for (Customer. After they are happy and they pay the bill, the Vlad’s Ferrari Collection Fund.)

Attendees will get the integration documents tomorrow. If you’re savvy enough and actually look at our portal, you can actually get it going right now 🙂

What I want to know is – if you work with us, what is a good integration point? This is critical to the Shockey Monkey solution, it is critical to our partners on Autotask and Connectwise, and to everyone else in this ecosystem that is currently profiting on services.

I’m all ears – vlad@vladville.com

Aside…

Still very pleasantly surprised by the level of professionalism and handling by Autotask. They have been very kind to us, very helpful and today I got to meet a bunch of folks within the company which is always awesome.

Eventwise, again, perfect. Rented an entire restaurant, free bar and southern food, fried pickles and pulled pork sandwiches.

The night ends with Karl and Erick and a 4 hour dinner.