Category Archives: IT Business

Reloaded: Shockey Monkey unRMM–What is managed?

Boss, Cloud, IT Business, IT Culture, Shockey Monkey
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Yesterday I wrote the first in the Reloaded Shockey Monkey articles covering the grand scheme of consumerization of IT and how the business models need to evolve as we transition from the world of IT to the world of the … Continue reading

Reloaded: Shockey Monkey Reprise

Cloud, IT Business, Shockey Monkey
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It has taken us more than a year to get Shockey Monkey right. At this point, I would like to encourage you to read the following five posts about Shockey Monkey regardless of what you think of it, me or … Continue reading

Getting to great takes time and effort

IT Business
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Once upon a time, Arnie stood over me at the airport trying to figure out why I was telling partners not to expect the same levels of integration in ConnectWise as we do in Autotask. We were at a conference … Continue reading

Optimizing Communications

ExchangeDefender, GTD, IT Business
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One of the biggest challenges in running a software/service company is communications. We have technical users who need to implement our software to fit different business requirements and we also have business users just reselling cloud solutions. As these companies … Continue reading

How To Work With People and Companies

Boss, IT Business
4 Comments

Over the years I’ve used Vladville to put up as big of an a@#hole act as possible because nothing turns away abusive and rude people away quite like another one of their kind. In reality, I’m actually very nice and … Continue reading

Vision Deconstructed

IT Business
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My inbox is flooded, my cell has 3% battery life and the housekeepers organized all the charging cables… somewhere. So instead of doing something useful to make up for taking a 2 hour nap at work today – hey it’s … Continue reading

ConnectWise IT Nation, State of Vlad, Cheap Xerox

Boss, Cloud, ExchangeDefender, IT Business
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It’s been almost a week since the last blog post. I’m ashamed not only because it’s been a week since the last post but because I’ve written dozens of them in that time but just haven’t hit publish… yet. On … Continue reading

VAR for thought

IT Business
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For a moment let’s ignore the looming global financial crisis and European Union debt refinancing, ignore the fact that Apple is now worth more than Exxon Mobil or more than the 32 largest banks in Europe (combined!), ignore the terrible … Continue reading

Beyond The Next Hype

IT Business
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Tomorrow morning I’m going back on the road for what will hopefully be the shortest conference trip of the year for me – CompTIA Breakaway. It promises to be a great event and while both Looks Cloudy and ExchangeDefender will … Continue reading

The Grand Revelation

IT Business, IT Culture
4 Comments

Today two big, obvious, truths were revealed to those who held their sword aloft and said “By the power of Greyskull…”: 1. I am a shameless, selfpromotional opportunisitic guy.2. I am neither Vartruth nor The Channel Watchdog. Here is the … Continue reading