Category Archives: IT Business

How to overcome Unmotivated Distraction

IT Business
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None: Before you overreact and consider this to be a hit piece about you (yes, you reading this post) try to understand that this is a challenge that almost all professional people face. Over the past few weeks I’ve been … Continue reading

Autotask Live Focus

Events, ExchangeDefender, IT Business
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Last week we sponsored the Autotask Live conference and hung out with a few hundred Autotask users, integrators and sponsors in Miami. As usual, Autotask staff pulled off an awesome event and I’m amazed at the extent that they are … Continue reading

Autotask UnLive: Introducing OranguTime

IT Business, IT Culture, Programming
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Back from Miami (if you’re still there please go say hi to Travis Sheldon) but I have one more thing to talk to you about if you’re using Autotask: OranguTime! What the heck is OranguTime? Well, if you’ve ever used … Continue reading

Autotask Live: Extending & blending the platform

ExchangeDefender, Friends, IT Business
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If there is anything I’ve learned in my 13 years in this industry, it’s that when you do nice things for people they tend to repay you more than you ever expected. We’ve been fortunate enough to be on the … Continue reading

It’s pimpin, pimpin…

IT Business, Programming
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Starting Sunday, you’re going to see some interesting announcements involving ExchangeDefender, Own Web Now and some new software and solutions we’re launching. Frankly, I think some of you will be surprised by some of the stuff that we’re doing. People … Continue reading

How To Grow Profits

IT Business
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The last article I wrote about MSPs still not growing in 2010 really struck a chord with many of the MSPs that read this blog. Due to the work insanity I haven’t had a chance to reply to all of … Continue reading

The Deal Behind VARStreet

IT Business
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I’m extremely biased (because as an Autotask integrator we stand to make and save a ton of money) in my opinion but I’ll offer it to you anyhow: The Autotask acquisition of VARStreet is perhaps the biggest announcement to hit … Continue reading

Where is the line?

IT Business
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Last night I had a very interesting conversation on where the line is drawn between producing a quality product and maximizing profitability. Believe it or not (software, MSP, IT Solution Provider, SPF) there is a tradeoff between perfection and profitability … Continue reading

Sense of Urgency (Why people work hard)

IT Business
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We’re on our way back from a long week in California, closing some fantastic meetings in Los Angeles, an awesome Xchange Service Provider event and the CharTec Academy. Fantastic partners, great people, ton of fun but not easy stuff by … Continue reading

How do you create compelling value on top of something that is no longer a problem people will pay to solve?

IT Business
Comments Off on How do you create compelling value on top of something that is no longer a problem people will pay to solve?

Long title but it gets the point across – how do you stay commercially viable when your offering is not something people are willing to recognize as a problem worth paying you to solve? I’ve been on record stating that … Continue reading