Category Archives: Shockey Monkey

Shockey Monkey Webcasts

Shockey Monkey
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I still haven’t quite put the finishing touches on the masterpiece that will be the “Vladville Launch of Shockey Monkey” – stay tuned for that. Launching it to my fans isn’t quite as easy as hiring a PR company and … Continue reading

What a week

Shockey Monkey
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We launched Shockey Monkey. This is probably the only place I can be honest about it so pardon the rambling. And to be honest, after years of development and feedback and making sure we have a platform to grow our … Continue reading

It’s all in the name…

Shockey Monkey
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This seems to be a popular topic so allow me to address it. If you’ve never been a manager and suddenly you become an entrepreneur with employees (and don’t build an HR department or someone to baby your children) you … Continue reading

1-way PSA “Automation”

Shockey Monkey
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So earlier yesterday we were going over our launch plans for our PSA integrations and one of the API’s just doesn’t have the same level of functionality to create and manage contracts and companies remotely. And as I mentioned here, … Continue reading

Open letter to OWN/ExchangeDefender and Autotask / Connectwise community

ExchangeDefender, OwnWebNow, Shockey Monkey
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Every now and then we come to the difficult decision, or a set of decisions, that might impact the way our partners work. This is my personal attempt, as the guy who is paying to make all this happen, to … Continue reading

Looking for ConnectWise victims

Shockey Monkey
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We’re looking for ConnectWise volunteers / victims to test out our new support system integration. If you use OWN service and ConnectWise, please drop me an email. We need: 1) Access to your ConnectWise system 2) Your system needs to … Continue reading

Shockey Monkey 3 Invites

Shockey Monkey
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We’re ready to start beta testing Shockey Monkey 3, launch of which is anticipated in May. Only a limited number of slots are open and participation is mandatory. If you have a heavilly used Shockey Monkey deployment (as in used … Continue reading

Partner Up

ExchangeDefender, OwnWebNow, Shockey Monkey
1 Comment

If you work with me, you will be getting an email from me over the next 24-48 hours from now. It’s pretty important (to me, to you) so I hope you take a moment to go through it and see … Continue reading

Automating Client/User Behavior

Google, iPhone, IT Culture, Shockey Monkey
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One of my greater joys in business over the past two years has been the development of our PSA. In the process of studying just how much we suck (and the extent) I’ve really gathered an alarming amount of data … Continue reading

Shockey Monkey 2.1 Upgrade This Weekend

Shockey Monkey
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Just a courtesy update on what’s going on at the House of Monkey: This weekend we are rolling out an upgrade version 2.1 which has some significant changes in it that you might want to be aware of: Import/Export functionality … Continue reading